SteagoHow it works
Three steps, and none of them involve rewriting your documentation.
- 1
Point us at your IFUs
Upload PDFs, or give us the URL of your eIFU portal. We handle multiple devices, models, languages and document versions.
- 2
We index. We don't edit.
Documents are split at their own headings and stored with device, model, language and version attached. The source text is never modified. Retire a version and its passages stop being served the same day.
- 3
Questions get matched to passages
A question comes in on your help page. Steago finds the passages that answer it and returns them as written, with the document, version and section. If nothing matches well enough, it says so and offers your support channel.
What it runs on
A single script tag on your help page, or an embedded page on your own domain. No login, no user accounts, no personal data collected by default.
Time to live
Most manufacturers are live in under a week. Indexing a document set takes hours. The rest is deciding where the widget goes.